GENERAL POLICY - WARRANTIES
For consumers, all warranty/return claims must be requested through our authorized Trux Distributor. Trux will only process claims from an authorized Trux Distributor.
For more information on the warranty/return policy, please contact your Trux Distributor.
WARRANTY COVERAGE
Trux reserves the right to request digital pictures or defective products to be returned to Trux for verification.
In addition, Trux is not responsible for any damage caused by accidents, road hazards, incorrect installation, non-standard application or misuse. Condensation is not warranted if all diodes are functioning properly. Do not discard warranty items until authorized by a Trux Representative.
To acquire a Warranty Request Form, please contact our Customer Service Representatives at 1-888-950-2227.
LED HEADLIGHT ASSEMBLIES
All LED Headlight Assemblies have the following warranty coverage from date of purchase:
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Universal, Backlit, Retro Series, Peterbilt Series – 3 Year Warranty
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LED Headlight Assemblies: Volvo VN/VNL, FTL. Cascadia Series (Assemblies & Fog Lights), FTL. Century, FTL. M2/C2 – 2 Year Warranty on LEDs
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Halogen Headlight Assemblies: Volvo VN/VNL, FTL. Century – 1 Year Warranty on Halogen Bulbs and Housing
LED HEADLIGHTS
All LED Headlights have the following warranty coverage from date of purchase:
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LED Projector (Best) – 7 Year Warranty
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Projector / LED Reflector (Better) – 4 Year Warranty
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Reflector (Good) – 2 Year Warranty
LED WARNING SERIES
All Warning Series have the following warranty coverage from date of purchase:
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All Class 1 Warning LEDs – 5 Year Warranty
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Non-Class 1 LED Beacon Lights – 1 Year Warranty
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Warning Strobe Mini Portable LED Flashing Puck – 3 Year Warranty
LED WORK LAMPS
All LED Work Lamps have the following warranty coverage from date of purchase:
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All Radiant, Legacy, Strobe, Bezel-less, Dual Color, Stealth Standard, Mini-Series LED Work Lamps – 3 Year Warranty
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All LED Light Bars – 3 Year Warranty
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All Value Series LED Work Lamps – 2 Year Warranty
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All LED Flashlights – 1 Year Warranty
LED LIGHTING
All Stop, Turn & Tail, Back-Up, Clearance Marker, Accent LED Lighting & Dual Revolution Lighting have a 3 Year Warranty coverage from date of purchase.
INTERIOR LED LIGHTING
All Interior LED Lighting have a 3 Year Warranty coverage from date of purchase.
LED ACCESSORIES
All LED Headlight Accessory Bezels have a 1 Year Warranty coverage from date of purchase.
REDEEMING YOUR WARRANTIES
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Complete and send by email the “Product Warranty Request Form” with pictures of the warranty items to orders@truxaccessories.com.
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For LEDs, batch numbers are required for authentication (this code is found on the back of the light).
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For Stainless items, Fenders and Stacks, please e-mail required pictures of the item to your Trux Account Manager.
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If request is approved, we will contact you with a choice of redeeming warranties with replacement parts, or a credit note.
WARRANTY REQUEST FORMS
For more information on acquiring RMA Forms, contact the Trux Customer Service Representatives at 1-888-950-2227